Skill sets required - Sales Agents/ Consultant/Associate/Analyst

The skill sets measured during the interview process for the roles of Consultant are:

Technology Application/Utilization:

•  Possess skills and knowledge common to the communications industry
• Reflect the ability to grasp new concepts
• Demonstrate skills necessary to implement complex technical solutions
• Apply technical knowledge to solve problems

 Communication:

•  Convey information in a manner that is understandable and persuasive
• Be able to identify and remedy situations when the audience has not understood the message
• Be willing and able to repeat or rephrase explanations
• Question and probe others to obtain information or to identify their underlying needs

 Planning/Organization:

•  Plan work to maximize efficiency (in time and resources) and minimize downtime
• Recognize priorities and balance conflicting demands
• Identify desired outcomes and determine steps needed to achieve them
• Structure work activities to ensure that work is done efficiently and effectively

 Problem Solving:

•  Seek out and collect relevant information to solve problems and achieve goals
• Be able to systematically collect information to aid in making decisions
• Take advantage of available resources
• Be able to gather information and extract relevant data and apply it to a problem in order to develop a solution

The skill sets measured during the interview process for the roles of sales agents are:

 Sales Ability:

•  Promote ideas and shape opinions while overcoming resistance
• Show confidence even after a hard refusal/rejection
• Focus on achieving goals
• Present compelling rationale to gain acceptance for ideas and plans

 Communication:

•  Convey information in a manner that is understandable and persuasive
• Be able to identify and remedy situations when the audience has not understood the message
• Be willing and able to repeat or rephrase explanations
• Question and probe others to obtain information or to identify their underlying needs

 Flexibility/Multitasking:

•  Recognize priorities and balance conflicting demands
• Identify desired outcomes and determine steps needed to achieve them
• Structure work activities to ensure that work is done efficiently and effectively
• Organize their work activities to meet the requirements of the job
• Posses the ability to perform multiple activities at the same time